Customer Surveys Qualitative Status of Supplied Products Excellent Good medium Weak Submission of Requested Documentation Excellent Good medium Weak Shipment of products according approved plans Excellent Good medium Weak Company staff responding to your needs and demands Excellent Good medium Weak Reasonable Prices Excellent Good medium Weak Speed in making your desired changes and sending prototypes Excellent Good medium Weak Organizational flexibility to change of plans Excellent Good medium Weak Access and communication with company agents to get information Excellent Good medium Weak End user satisfaction Excellent Good medium Weak Guarantee and warranty Excellent Good medium Weak Are you willing to cooperate? Excellent Good medium Weak