Mashhad Wheel Mfg. Co. has transformed its approach to best fit the needs of customers and shareholders; this was achieved through hiring highly qualified staff members.
Moreover, the following actions have been taken and are constantly being monitored and improved:
1. Expansion of network through the recruitment of active representatives throughout the country
2. Providing credible warranties for customer satisfaction
3. Creating a customer voice through CRM,
4. Creating a comprehensive portal for customer demands, surveys, introducing products, and receiving orders